Medical Emergency
Event: While attending a sales conference in Las Vegas, John experienced severe abdominal pain and was rushed to a local hospital. After undergoing medical tests, it was determined that John needed emergency appendectomy surgery.
Claim Details: John’s colleague, who was also attending the conference, contacted the insurance company’s Travel Hot Line to initiate the corporate travel insurance claim process. The insurance company co-ordinated the claims with the hospital directly.
What documents the insurer required to finalise the claim:
Claim Settlement: Based on the policy terms and coverage limits, John’s medical expenses related to the emergency surgery and hospital stay were covered by the Corporate Travel Insurance. The insurance company processed the claim and directly reimbursed John for the eligible medical expenses incurred during the trip.