Rodger Nahas

Account Executive

Corporate travel insurance in Australia offers several benefits for businesses and their employees who travel for work purposes. These benefits can vary depending on the specific policy and provider, but generally, corporate travel insurance provides coverage for a range of situations that can occur during business travel. Here are some potential benefits:

  1. Medical Expenses Coverage: Corporate travel insurance typically covers medical expenses in case an employee falls ill or gets injured while traveling for work. This can include doctor visits, hospital stays, and necessary medical treatments.
  2. Emergency Medical Evacuation: If an employee’s medical condition is severe and requires transportation to a better-equipped medical facility, corporate travel insurance can cover the costs associated with medical evacuation.
  3. Trip Cancellation/Interruption: If a business trip needs to be cancelled or cut short due to unexpected events such as illness, injury, or other covered reasons, corporate travel insurance can provide reimbursement for non-refundable trip expenses.
  4. Lost or Delayed Baggage: Coverage for lost, stolen, or delayed baggage ensures that employees have financial support to replace essential items if their belongings are lost or delayed during travel.
  5. Travel Delays: Corporate travel insurance can provide compensation for additional expenses incurred due to travel delays, such as accommodation and meals.
  6. Personal Liability Coverage: In case an employee causes accidental damage to property or injures someone during their business trip, the insurance may cover legal expenses and compensation costs.
  7. Legal Assistance: Some corporate travel insurance policies offer legal assistance and support in case an employee faces legal issues while traveling for work.
  8. 24/7 Travel Assistance: Many policies come with a 24/7 assistance helpline that employees can contact in case of emergencies, providing support and guidance during challenging situations.
  9. Rental Car Insurance: If an employee rents a car during their business trip, corporate travel insurance might provide coverage for potential damages or accidents involving the rental vehicle.
  10. Business Equipment Coverage: If employees are traveling with business equipment or tools, such as laptops or specialized gear, the insurance can cover costs associated with loss or damage to these items.
  11. Pre-existing Medical Conditions: Depending on the policy, some corporate travel insurance plans might offer coverage for pre-existing medical conditions, ensuring employees with such conditions can still travel confidently.
  12. Group Discounts: Many corporate travel insurance policies offer group rates, making it cost-effective for companies to insure multiple employees under a single policy.
  13. Global Coverage: Corporate travel insurance usually provides coverage not just within Australia, but also during international travel, providing peace of mind when employees are traveling abroad.
  14. Private Travel: Mosty insurers in the Australian market will allow incidental personal travel for executives and their dependant families.
  15. Covid-19:   Insurers have relaxed a number of exclusions around Covid 19. Speak with the account manager to understand the extent of cover on your trip.

It’s important for businesses to carefully review the terms and conditions of different corporate travel insurance policies to ensure they match their specific needs and the nature of their employees’ travel. Different policies may have varying levels of coverage and exclusions, so conducting a thorough assessment before selecting a policy is crucial.

What can go wrong?

Medical Emergency
Event: While attending a sales conference in Las Vegas, John experienced severe abdominal pain and was rushed to a local hospital. After undergoing medical tests, it was determined that John needed emergency appendectomy surgery.
Claim Details: John’s colleague, who was also attending the conference, contacted the insurance company’s Travel Hot Line to initiate the corporate travel insurance claim process. The insurance company co-ordinated the claims with the hospital directly.
What documents the insurer required to finalise the claim:

  1. Medical Reports: Detailed medical reports outlining John’s condition, diagnosis, and recommended treatment.
  2. Hospital Invoices and Receipts: Documents proving the medical expenses incurred, including the cost of the surgery, hospital stay, medications, and any other treatments.
  3. Doctor’s Notes: Statements from the treating physician confirming the necessity of the surgery and the medical condition.
  4. Travel Itinerary and Boarding Passes: To confirm John’s travel dates and destination.
  5. Emergency Contact Information: Proof that John’s colleague and the company were notified of the situation promptly.
  6. Authorisation to Release Medical Information: Consent for the insurance provider to communicate with the hospital and medical professionals.

Claim Settlement: Based on the policy terms and coverage limits, John’s medical expenses related to the emergency surgery and hospital stay were covered by the Corporate Travel Insurance. The insurance company processed the claim and directly reimbursed John for the eligible medical expenses incurred during the trip.



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